Our Customer Service and Technical Support teams have compiled a list of the most common queries and questions they have answered
to help you receive a great, trouble-free Internet connection. We are confident that most of your queries would have been covered here so please try to
find the solution to your problem by browsing our frequently asked questions before contacting either our Customer Services or Technical Support teams, it
could say you both time and money. Select the question that may be of some help to you by clicking the question number and the answer will be displayed left.
Broadband go to Dial Up FAQs
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What will I need to get online with Fast4? |
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What is the cost to use the Fast4 service? |
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Is my bandwidth limit fixed or can I go over it? |
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Am I tied into a specific length of contract? |
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How do I set up my computer to connect to the Fast4 Broadband Service? |
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Where can I find help when I need it on Fast4? |
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Can I use my existing email with a Fast4 connection? |
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What can I do if I can't get to a specific website? |
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What is the Fast4 News Server address? |
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How do I access the members area so that I can manage my account with you? |
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Can I access my emails through the web? |
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What is the contention ratio on the Broadband service? |
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Can you supply me with a MAC code if I needed one? |
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Do you restrict the service in any way and do you operate a Fair Usage Policy? |
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Can I pay by Direct Debit? |
