Can you supply me with a MAC code if I needed one? Yes MAC codes are supplied to all our users if and when they request one, we aim to supply the MAC code with 24 hours of the request however it is usually possible to supply a MAC code the same day. There are three ways of obtaining a MAC code from us, you may use your members area for time and convenience, this is a fully automated way of obtaining your code. Otherwise simply write to us at our postal address or use the ticketing system from within your members area and we will issue your MAC code upon receipt. Please note that you may still be liable for any charges on your account at that time but this will not stop any MAC code being issued.